Message Center Voice Mail
STMC Home Instructions Packages E-Control
Accessing Your Mailbox
There are three ways to access your voice mail service.

1.  Press *99 when checking from your home telephone.
2.  Dial NXX-9960 (Note:  NXX is your telephone exchange.)  Enter your 10 digit telephone number.
3.  Dial your home or business number.  Once the greeting begins, press the # key.

Password Entry
When prompted, enter your four digit password followed by the # key.  The default password is 0000.  Please change your password while setting up your mailbox.

-If Auto Login is enabled, no entry is required.

Main Menu Options

Press 1 - Listen to Messages

Press 3 - To send a message to another mailbox.

Press 7 - Current date and time

Press 9 - Setup voice mailbox

Press 0 - To repeat these choices

Mailbox Set-Up
Setup Menu

Press 1 - Greeting
Press 2 - Change Password
Press 3 - Edit Notification
Press 4 - Auto Login Options
Press * - Return to main menu
Press 0 - Repeat choice

Greeting Menu
Press 1 - Play current greeting
Press 2 - Keep greeting
Press 3 - Delete greeting
Press 4 - New Greeting
Press * - Return to setup menu
Press 0 - Repeat choices

Change Password
Press 2 - Change your password.
Enter new password (1-16 digits), followed by the # key.
To verify, re-enter your new password.

Accessing Your Sub-Mailbox

Press *99 or NXX-9960
Enter your mailbox number.
Enter your mailob ID number or press * to go to your group message.
Enter your password, followed by the # key.

Sub-Mailbox Main Menu
Press 1 - To listen to messages.
Press 3 - Send message to another mailbox.
Press 5 - To hear mailbox ID's with new messages.
Press 7 - Current Date & Time.
Press 9 - To setup voice mailbox (see setup menu options)

Sub-Mailbox Group Greeting Menu
Press 1 - Play current group greeting
Press 2 - Keep group greeting
Press 3 - Delete group greeting
Press 4 - Record new group greeting
Press 0 - To repeat choices
(Example Group Greeting: You have reached the Jones' residence.  To leave a message for John press 1, to leave a message for Donna press 2.)

Listen/Retrieve Messages

Listen to Messages:
Press 1 - Hear new messages
Press 2 - Hear saved messages
Press * - Return to main menu
Press 0 - Repeat choices

Message Options:

Press 1 - Play or replay messages
Press 2 - Save message and go to next
Press 3 - Delete message and go to next
Press 4 - Save message as new
Press 6 - Forward message
Press 7 - Skip back three seconds
Press 8 - Pause or continue message
Press 9 - Skip forward three seconds
Press * - Return to main menu
Press 0 - Repeat choices

E-Control

Go to our website www.stmc.net.
Click on the Message Center Link.  Look for the E-Control link.  Follow the directions provided to get started.

To change your password, go to "General Options" and key in the new information.  Then scroll to the bottom of the screen and save your changes.  You should change your password for security purposes.

To view your voice mail messages on the website, just highlight the message you want to listen to; scroll to the bottom of the page and press "Play."  (Computer must be equipped for sound.)

To setup an e-mail address to be notified when you receive a voice mail, go to "Notification Options."  Then "Enable E-mail Notifications" and select "Yes."  Then, when prompted, type in your e-mail address.  Be sure to scroll to the bottom and save the changes.

Message Center Now Features E-Mail Notification!

Star Telephone customers who have subscribed to Message Center Voice Mail know what a great service it is.  Now the newest version of voice mail includes a great new enhancement: e-mail notification!  With Message Center Voice Mail, you now have the ability to auto-forward voice messages to your e-mail address at home or at work.  If you subscribe to this service, your local Star Telephone representatives can provide you with detailed instructions on how to get the most out of your voice mail including the added benefit of e-mail notification.